This page explains how to reach the team behind the Bet365 Ireland guide. We publish independent information about sports betting, casino features, bonuses and responsible gambling for Irish audiences. If you have a question about our content, spotted an error or want to share feedback, the details below will help you get a useful reply.
Please note that we are not Bet365 customer service. We cannot access your betting account, process deposits or withdrawals, change odds, activate promotions or reset login credentials. For account-specific issues, use the official support channels on the Bet365 platform itself.
Email Support for This Guide
The primary way to contact us is by email at [email protected]. We monitor this inbox for messages related to our website: factual corrections, broken links, accessibility concerns, privacy requests and general questions about the information we publish.
When writing, use a clear subject line that describes your topic — for example, "Correction on bonus page" or "Privacy data request". Include enough context for us to understand the issue without a long back-and-forth. We aim to reply to genuine enquiries within a reasonable timeframe, though response times may vary during busy periods.
Do not send passwords, full payment card numbers or copies of identity documents unless we explicitly request them for a verified privacy matter. Keeping sensitive data out of email protects you as well as us.
What to Include in Your Message
A helpful enquiry usually contains three elements: the page URL you are asking about, a short description of the problem or question, and any relevant screenshots or error messages if something is not displaying correctly. If you are reporting outdated information, mention what you believe has changed and, if possible, where you saw the updated detail.
For privacy-related requests under GDPR — such as access, correction or deletion of data we hold — state the right you wish to exercise and provide an email address we can use to confirm your identity. We will guide you through any additional steps required by law.
We cannot provide personalised betting advice, tips on specific wagers or guarantees about promotional outcomes. Our role is informational, not advisory in a gambling sense.
Common Topics and Where to Go
Guide content questions — definitions, feature explanations, responsible gambling resources: contact us at [email protected].
Login, password reset or account lockout — use the official Bet365 help centre or live chat on their site. We have no access to user accounts.
Deposits, withdrawals or payment failures — contact Bet365 support with your transaction reference. Our guide describes general payment methods but does not process funds.
Bonus activation or promotion disputes — refer to the operator's terms for the specific offer. Eligibility rules are set by Bet365, not by this website.
Self-exclusion or problem gambling support — see our responsible gambling page for Irish helplines and organisations. Platform-level exclusion tools are managed through your Bet365 account settings.
Official Operator Support
Bet365 offers live chat on its official website for account matters, verification and technical problems. Content questions come to us; account activity goes to Bet365.
Privacy and Data Protection Enquiries
How we collect and use data on this site is described in our privacy policy. For cookie behaviour, analytics or GDPR rights linked to visits on bets365-ie.com, email [email protected] with "Privacy" in the subject line.
We take data protection seriously and will respond to valid requests within the timeframes required by applicable law. If you are contacting us about data held by Bet365 on their platform, you will need to reach their data protection team separately.
Thank you for reading responsibly. Online betting is restricted to adults aged 18+ in Ireland.